Contact information
Contact Us
At Coolora, we're committed to providing exceptional customer service and making your shopping experience as smooth as possible.
Whether you have questions about our products, need assistance with an order, or require support after your purchase, our team is always ready to help.
Your comfort and satisfaction are at the heart of everything we do.
Customer Support
📞 Phone Number
+1 802 333 6688
📍 Registered Office
1942 Broadway St. STE 314C
Boulder, CO 80302
United States
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Please allow 24–48 business hours for a response during weekends, holidays, or periods of high inquiry volume.
How Can We Help?
Our customer support team is happy to assist with:
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Product information and recommendations
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Order status and tracking
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Shipping and delivery questions
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Returns and refunds
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Exchanges
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Warranty or product issues
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General inquiries
No matter the question, we'll do our best to provide a prompt and helpful solution.
Our Commitment
At Coolora, we believe that comfort should never be compromised by the heat.
That's why we're dedicated to offering innovative cooling solutions, reliable customer support, and a shopping experience built on trust, quality, and transparency.
Every message you send helps us improve, and every customer inspires us to continue delivering products that help people Stay Cool. Live Better.
Thank you for choosing Coolora.
We look forward to serving you.
The Coolora Team